MGI Research

Wednesday, Oct 28th

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MGI 360 Ratings

MGI 360 RatingsMGI 360 Ratings: Structured Intelligence

MGI 360 Ratings is designed to help technology buyers save money, time, and reduce risk when selecting a vendor.  In today’s digital economy, IT is integrated into nearly every new business initiative.  Technology markets move fast, and today’s smart buyer needs up-to-date tools to assess which solution and vendor is the best fit for their needs. Amidst the vendor hype, it’s hard to determine what a product actually does, gather input from real customers, and quickly create a short-list of vendors to seriously consider.  MGI 360 Ratings condense hundreds of hours of research into simple, easy to understand ratings and recommendations.

MGI 360 Ratings provide a single score for each vendor, and based on a scale of 1-100. Each company rating includes user recommendations for the best use cases of a given solution, and calls out in plain English when a product or vendor should be avoided.  The MGI 360 Ratings methodology delves into product features and functions, vendor viability, product implementation, integration, and support issues. Included are stack rankings of vendors – making it simple and easy to compare vendors and products. Each company rating also provides bottom-line recommendations for how to get the most value from each vendor, regardless of their overall score. This comprehensive approach to rating technology vendors is objectively structured and gives business teams and IT professionals an expert view of a market, the leading vendors, and the trade-offs that customers face when selecting a given solution.

The MGI Research CIO Council and Industry Expert Advisors provide on-going input into the ratings methodology with a goal of creating a comprehensive, yet practical assessment so users can better understand the strengths, weaknesses, and best use-cases for a given solution.  Collectively the CIO Council and Expert Advisors have procured and deployed billions of dollars worth of IT solutions.  Continuous input from the CIO Council and Industry Expert Advisors ensures the MGI 360 Ratings Methodology is current, relevant, and applicable to today’s digital business demands.

Key Benefits

  • Get to your short list faster
  • Reduce project risk
  • Avoid implementation and support disappointment
  • Ensure a healthy supplier relationship and strong vendor support
  • Uncover vendor shortcomings before they occur
  • Mitigate the possibility of post-acquisition “cost creep”
  • Independent, quantitative analysis free from industry hype


  • Ratings reports on top vendors
  • A long list of all the vendors in the space
  • An in-depth Market Analysis and Sector Ranking Report
  • Access to the Ratings team


Currently available MGI 360 Ratings

  • SaaS Billing software providers
  • Cloud Service Providers 
  • Mobile Management Tools Vendors
  • Mobile Applications Development Tools Vendors
  • More categories coming out monthly


MGI 360 Ratings are available a la carte and via subscription which also includes analyst access. If you are interested in learning more about MGI 360 along with subscription terms and pricing, contact: Morgan Wynn, Director, MGI Research. Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

MGI 360 Ratings - Details

MGI 360 Ratings Description (Download)

MGI 360 Ratings - ChargeOver in Billing Management JUNE 30 2018

MGI 360RATING UPDATE: We re-iterate the MGI 360 Rating of of Chargeover in the Billing Management market with an MGI 360 Rating of 50 and a Neutral outlook.

MGI 360 Ratings - SAP SE in Billing Management JUNE 1 2018

MGI 360 RatingsRATING UPDATE: We re-affirm the MGI360 Rating of SAP Hybris Billing On-Premise/Hosted solution in the Billing Management market at 63 and maintain POSITIVE outlook.

MGI 360 Ratings - OpenCell in Billing Management MAY 24 2018

MGI 360 RatingsINITIAL RATING: We initiate coverage of OpenCell Software with an MGI 360 Rating of 48 and a Neutral outlook.

MGI 360 Ratings - Ericsson AB in Billing Management MAY 5 2018

MGI 360 RatingsRATING UPDATE: We are reducing the MGI 360 Rating of Ericsson Enterprise & Cloud Billing (ECB), f.k.a. MetraTech rating to 49 and trimming the outlook to Neutral pending review of its strategy.

MGI 360 Ratings - Aria Systems in Billing Management May 4 2018

RATING UPDATE: We are downgrading the MGI 360 Rating of Aria Systems to 50 and maintain a NEUTRAL outlook, reflecting a sharp deceleration of the business, lower scores in Product, Management, Strategy, and Finance

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