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MGI 360 Ratings - Ericsson AB in Billing Management MAY 5 2018

MGI 360 RatingsRATING UPDATE: We are reducing the MGI 360 Rating of Ericsson Enterprise & Cloud Billing (ECB), f.k.a. MetraTech rating to 49 and trimming the outlook to Neutral pending review of its strategy.
OPINION: After the acquisition of MetraTech by Ericsson on July 29, 2014, ECB has seen a continuous erosion of its competitive market position with loss of key staff, defection by a number of customers and lack of investment and progress in modernizing the product and its market strategy. Growth has slowed to a crawl and the company rarely has a pole position in most competitive evaluations. Lack of a true cloud solution has been a contributing factor to the reduction in growth and decline of its MGI 360 rating.

USE CASE: Existing customers with a working solution covering business models with little or no change.

COMPANY DESCRIPTION: Ericsson Enterprise and Cloud Billing ECB (f.ka.MetraTech) - a division of Ericsson AB of Sweden provides billing and monetization solutions for mid-size and large organizations. ECB used to possess some of the deepest and broadest domain expertise in the billing software market. It is not a good fit for small organizations under $100 million in revenues seeking an off-the-shelf self-service solution. ECB has managed to retain its installed base in a range of industries such as cloud infrastructure, financial services and transportation but post acquisition by Ericsson retired its cloud option and failed to grow its product, team and customer reach.
COMPETITORS: SAP, Oracle, Amdocs, Aria Systems, Zuora, goTransverse, Billing Platform
MGI 360 Ratings is a comprehensive system for evaluating technology companies. IT organizations use MGI 360 to track suppliers, assess purchasing risks and identify promising new vendors. Vendors utilize MGI 360 to track their markets and evaluate partners. Institutional investors use MGI 360 for independent assessment of tech companies. MGI 360 ratings help lower costs, save time, reduce risks, and identify new opportunities. 
The MGI 360 ratings are on a scale from 0 to 100 and reflect company opinions of MGI analysts in five key areas on a scale of 0 to 20:
  • PRODUCT: How strong is the product competitive position
  • MANAGEMENT: How competent and experienced is the management team
  • CHANNELS: Does the company have a sales capability and channels needed to bring products to market?
  • STRATEGY: Does the company have a realistic view of the opportunity and a compelling strategy for success?
  • FINANCE: Is the company growing and profitable
Each of these key criteria is subdivided into numerous sub-categories. In total, over 149 criteria are combined to generate an MGI 360 rating in each specific market space. Companies can have one or more MGI 360 rating - one for each market. MGI 360 ratings are revised as important developments occur. While the MGI 360 rating process is comprehensive, this scoring system is not meant to be a predictor of company solvency, liquidity, absence of accounting fraud or stock performance. Access to MGI 360 Ratings is by subscription.
MGI Research is an independent industry research and advisory firm focused on disruptive trends in the technology industry. Through ratings, industry benchmarks, best practices groups, subscription research, market forecasts, advisory engagements, industry studies and conferences, MGI Research helps clients identify opportunities for reducing IT costs and minimize technology risks. MGI Research analysts work closely with business and technology organizations to help make timely go/no-go IT investment decisions, optimize vendor relationships, and create practical strategies for new initiatives in agile billing, payments management, order management, CPQ, contract lifecycle management and other elements of agile monetization platform (AMP).
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